Frequently Asked Questions

• How long does shipping take?

  Orders are processed within 1-3 business days. Standard delivery takes 7-15 business days depending on your location.
• Do you offer free shipping?

  Yes, all orders include free worldwide shipping with no minimum spend required.
• What is your return policy?

  We offer a 30-day return policy from the date you receive your order. Items must be unused and in their original packaging. Full details are in our Refund Policy.
• Where do your products ship from?

  We partner with authorized distributors to ship products directly to you. Most orders ship from our global fulfillment network to ensure the best prices and reliable delivery worldwide.
• How can I contact you?

  You can reach us anytime at spacebyedenn@gmail.com or +27 63 838 7961. We aim to respond within 24-48 business hours.
• Do you ship internationally?

  Yes, we ship worldwide with free shipping included on every order.
• Is my payment information secure?

  Yes, all payments are processed through secure, encrypted checkout. We accept Visa, Mastercard, and PayPal.
• Are you affiliated with any other brands?

  No, Space by Eden is an independent e-commerce brand. We are not affiliated with or endorsed by any other brand or organization.